Shipping policy

LAVISH BOUTIQUE SHIPPING POLICY

At Lavish Boutique, we want your shopping experience to be as easy and enjoyable as possible! From the moment you place your order until it arrives at your doorstep, our team works hard to ensure your purchases are handled with care.

Please review our shipping policies below before completing your purchase.

SHIPPING RATES & DELIVERY

FREE SHIPPING ON U.S. ORDERS OVER $125!

  • Free Standard Shipping: All U.S. orders over $125.

  • Flat Rate Shipping: $8.95 for U.S. orders under $125.

  • Order Processing: Please allow 1–3 business days for your order to be processed.

  • Estimated Shipping Time: Approximately 4–6 business days after processing.

Shipping and delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.

Please Note:

  • Orders are not processed or shipped on weekends or holidays.

  • We do not offer expedited shipping.

  • Tracking information will be emailed once your order has been processed and shipped. Please ensure you are subscribed to email notifications and have provided a valid email address.

LOCAL PICKUP ORDERS

We are happy to offer local pickup for our customers!

Please allow 4–6 business days for local pickup orders to be processed and prepared.

  • Same-day pickup is not available.

  • Please wait until you receive confirmation that your order is ready before visiting the store.

  • Pickup processing times do not include weekends or holidays.

ORDERS PLACED THROUGH DIFFERENT PLATFORMS

Orders placed through our website cannot be combined for shipping with orders placed through the Lavish Boutique app or lavishboutique.shop.

Each platform processes orders separately, and applicable shipping charges will apply to each order.

SHIPPING PROTECTION & PACKAGE INSURANCE

We understand how frustrating it can be when a package is lost, stolen, or damaged during transit. That's why Lavish Boutique offers customers the option to purchase Seel Shipping Protection at checkout.

Shipping protection is optional but strongly recommended to help protect your purchase against unexpected shipping issues.

Depending on the applicable coverage terms, Seel Shipping Protection may provide benefits for:

Lost or Stolen Packages

If your package is lost or stolen during transit or after delivery, eligible claims may qualify for reimbursement or replacement, subject to Seel's coverage terms and claim requirements.

Damaged Packages

If your package arrives damaged during transit, eligible claims may qualify for reimbursement of covered damages, subject to Seel's coverage terms.

Return Shipping for Covered Damaged Packages

For qualifying damage claims, Seel may reimburse eligible return shipping expenses up to the original shipping cost paid, subject to the applicable protection terms.

For assistance with a shipping protection claim, please contact Seel directly at returns@seel.com or follow the claim instructions provided with your order confirmation.

IMPORTANT: ORDERS WITHOUT SHIPPING PROTECTION

By declining shipping protection at checkout, you acknowledge and agree to the following:

  • Lavish Boutique does not provide complimentary or prepaid return shipping labels for orders purchased without shipping protection.

  • The customer is responsible for all return shipping charges, including the cost of purchasing a return shipping label, for returns permitted under our Return Policy.

  • Original shipping charges are nonrefundable unless otherwise required by law.

  • If a package is returned to Lavish Boutique because of an incorrect or incomplete shipping address provided by the customer, the customer is responsible for any additional shipping charges required to resend the order.

  • Shipping protection cannot be added after an order has been processed or shipped.

Please understand that declining shipping protection means you are choosing not to purchase the additional coverage offered at checkout. Lavish Boutique is not responsible for providing reimbursement or replacement for lost, stolen, or damaged packages beyond any responsibility required by applicable law.

Purchasing shipping protection does not automatically provide free return shipping for standard returns, such as changes in size, fit, or personal preference. Return shipping benefits are determined by the specific terms of the coverage purchased.

LOST, STOLEN OR DAMAGED PACKAGES

Once your package has been shipped, delivery is handled by the designated shipping carrier.

If your package is missing, damaged, or marked as delivered but cannot be located, please follow these steps:

  1. Verify the shipping address provided on your order.

  2. Check around your delivery location and with household members or neighbors.

  3. Contact the shipping carrier using your tracking information.

  4. If you purchased Seel Shipping Protection, contact Seel to determine whether your order qualifies for a claim.

  5. Contact our customer service team if you need assistance obtaining your order or tracking information.

Packages marked as delivered by the shipping carrier are not automatically eligible for refunds or replacements from Lavish Boutique.

In certain circumstances, customers may be asked to provide additional documentation, including a police report for suspected package theft.

We will make reasonable efforts to assist customers with shipping-related concerns. Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.

CANCELLATIONS & PRICE ADJUSTMENTS

We understand that sometimes plans change!

Order Cancellations

Orders may be canceled only if they have not yet been processed.

If your cancellation is approved, a refund will be issued to your original form of payment. Please allow approximately 3–4 business days for your financial institution to process the refund.

Once an order has been processed, cancellation may no longer be possible.

Coupons & Promotional Codes

All coupon codes and promotional discounts must be entered at checkout.

We cannot apply coupon codes, discounts, or promotional offers after an order has been placed.

Price Adjustments

Lavish Boutique does not offer retroactive price adjustments, including adjustments for merchandise that goes on sale after your purchase.

All promotional pricing is valid only during the advertised promotional period.

RETURNS & RETURN SHIPPING

We hope you absolutely love everything you purchase from Lavish Boutique! However, if something doesn't work out, we want to make the return process as straightforward as possible.

All returns must meet the eligibility requirements outlined in our separate Return Policy.

Important Return Shipping Information:

  • Customers who decline shipping protection are responsible for all return shipping costs.

  • Prepaid return shipping labels are not included with orders that do not have shipping protection.

  • Shipping protection does not guarantee free return shipping for standard merchandise returns.

  • Customers are responsible for ensuring return packages are properly packaged and shipped according to our Return Policy.

  • Any return shipping benefits provided through Seel are subject to its applicable coverage terms.

Please review our full Return Policy before initiating a return.

QUESTIONS? WE'RE HERE TO HELP!

At Lavish Boutique, we appreciate every order and every customer who chooses to shop with us!

If you have questions about shipping, tracking, returns, or your order, our customer service team is happy to assist.

Lavish Boutique Customer Service

Email: info@lavishboutiqueclothing.com

Phone: 205-265-2911

Customer Service Hours: Monday–Friday, 9:00 AM–4:00 PM Central Time

Thank you for shopping Lavish Boutique. We appreciate your support and look forward to serving you!